a) UK Mainland Standard – Sent via Royal Mail or Hermes and takes 3-5 working days from despatch. Cost £4.95. (FREE if order is over £75)
b) UK Offshore Standard – Sent via Royal Mail or Hermes and takes up to 8 working days from despatch. Cost is £8.95 or free if
you spend over £75.
c) UK Mainland Express – Royal Mail Special Delivery or Hermes. Mainland UK cost is £8.95. Please order before 6pm on a working
day for delivery between 8am and 8pm the next day (Monday to Friday. Some post codes may take
2 days, in which event we will advise you).
Orders placed Saturday and Sundays are collected by Hermes on Monday for delivery Tuesday. A signature is required for this
service, if you request the parcel is left somewhere this is at your own risk
and claims can't be made for lost deliveries.
a) EU standard delivery cost for parcels weighing up to 25kg
is £4.95 and delivery takes up to 30 days from dispatch.
b) Overseas (Malta; Finland; Estonia; Sweden; Latvia;
Romania; Norway) standard delivery cost for parcels weighing up to 25kg is
£4.95 and delivery takes up to 30 days from dispatch.
c) Overseas (excluding EU; Spain; Portugal; Italy; Malta;
Finland; Estonia; Sweden; Latvia; Romania; Norway) standard delivery cost for
parcels weighing up to 25kg is £15.00 and delivery takes up to 30 days from
The VAT may be deducted on orders to non EC countries
addresses by dividing the price shown by 1.20. (If the item is marked * this
indicates that the product is zero rated and no VAT to deduct.) We are
pleased to quote for the delivery of parcels weighing 25kg or more. The cost
will be dependent on the value, weight, volume and destination. We regret that
due to flying restrictions, liquids, aerosols and gels cannot be delivered
outside the UK and Ireland. Overseas delivery also excludes the sale of saddles
and stable mats.
Please note it is your responsibility for payment of any import duties so
please contact your local customs office in the country of your delivery to
confirm if you are not sure.
Royal Mail and Hermes deliveries normally require a
signature. If you wish your parcel to be left without a signature, you may
authorise us to do so by informing us or by entering this request in the
Delivery Notes box at the checkout. We do not accept any responsibility for
lost or missing parcels, so please ensure you ask for the parcel to be left in
a secure place or state an alternative delivery address such as your work
address, or request we leave it with a neighbour if you are not in.
Upon receiving your order, please check the items are
correct and contact us as soon as possible on 0800 917 9204 (and in any event
within a reasonable time after receiving your order) to inform us of any
We reserve the right to change the courier used to deliver
your goods from time to time. This will not affect the price that you are